Resident Engagement
Our resident engagement days are part of our wider community engagement initiative. We are passionate about bringing local people together and helping them to feel connected and part of their community. We have a dedicated resident engagement team that supports residents every step of the way and gives insightful guidance and quality support throughout the delivery of each project.
Ensuring That All Residents Are Looked After
- To Feel Safe In Their Homes
- To Have Complaints Dealt With Quickly and Fairly
- To Be Treated With Respect
- To Have Good Quality Homes With Top Quality Works Provided
- To Improve Their Homes
- To Live Their Lives With Minimal Disruption
Watch The Highlights
Ventro has put together a targeted series of events running throughout the year covering all aspects of fire safety across every sector to work with, share, learn from and teach our conscientious clients and to continue to drive improving standards.
Watch the highlights video from our Webinar 'Resident Safety, Our Joint Priorities' to find out more information on the below key points:
- Vulnerable Residents
- The role of the Building/Fire Safety Manager
- How to Future-Proof Buildings
- Supply Issues – How we are overcoming this
- PAS and it’s effects




“I would like to say how fantastic the Ventro team are, they are doing an absolutely amazing job putting in the doors. They are very professional, efficient, clean and tidy in their work which is great. I am really happy with the installation of my door. The whole team are polite and very helpful.”
Resident,
Housing Solutions
68
68% Happiness Factor
47
47% Gold Satisfaction Rating
Browse our Case Studies
Visit the blog01 Hamberley Care Homes - Passive Fire Prevention
Hamberley Care Homes - Passive Fire Prevention
An Overview of the Fire Prevention services that were carried out and how Ventro completed the project for Hamberley Homes in 2022.
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02 Rykneld Homes - Passive Fire Prevention
Rykneld Homes - Passive Fire Prevention
An overview of the Passive Fire Prevention services that were carried out, and how Ventro worked throughout the project in 2018.
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03 Chesterfield Borough Council - Passive Fire Prevention
Chesterfield Borough Council - Passive Fire Prevention
An overview of the Passive Fire Prevention services that were carried out, and how Ventro worked throughout the project from 2017-2020.
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04 Rochdale Boroughwide Housing - Passive Fire Prevention
Rochdale Boroughwide Housing - Passive Fire Prevention
An overview of the Passive Fire Prevention services that were carried out, and how Ventro worked throughout the project from 2021 - 2022.
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05 Melton Borough Council - Active Fire Prevention
Melton Borough Council - Active Fire Prevention
An overview of the Active Fire Prevention services that were carried out, and how Ventro worked throughout the project in 2021.
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