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Looking After Residents

Making sure residents understand us and the work we are completing within their houses is crucial to us to ensure work can flow smoothly for both workers and residents.

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Resident Engagement

Our resident engagement days are part of our wider community engagement initiative. We are passionate about bringing local people together and helping them to feel connected and part of their community. We have a dedicated resident engagement team that supports residents every step of the way and gives insightful guidance and quality support throughout the delivery of each project.

Ensuring That All Residents Are Looked After

  • To Feel Safe In Their Homes
  • To Have Complaints Dealt With Quickly and Fairly
  • To Be Treated With Respect
  • To Have Good Quality Homes With Top Quality Works Provided
  • To Improve Their Homes
  • To Live Their Lives With Minimal Disruption

Watch The Highlights

Ventro has put together a targeted series of events running throughout the year covering all aspects of fire safety across every sector to work with, share, learn from and teach our conscientious clients and to continue to drive improving standards.

Watch the highlights video from our Webinar 'Resident Safety, Our Joint Priorities' to find out more information on the below key points:

  • Vulnerable Residents
  •  The role of the Building/Fire Safety Manager
  •  How to Future-Proof Buildings
  • Supply Issues – How we are overcoming this
  • PAS and it’s effects
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“I would like to say how fantastic the Ventro team are, they are doing an absolutely amazing job putting in the doors. They are very professional, efficient, clean and tidy in their work which is great. I am really happy with the installation of my door. The whole team are polite and very helpful.”

Resident,
Housing Solutions

 

Browse our Case Studies
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01 Upgrading Fire Safety for Primary Schools - Hertfordshire

Upgrading Fire Safety for Primary Schools - Hertfordshire

Hertfordshire County Council discovered that the alarm systems in five of their schools were outdated and no longer adequate. Hertfordshire council appointed Ventro Group as principal designer for...

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Upgrading Fire Safety for Primary Schools - Hertfordshire

02 Luton & Dunstable Hospital

Luton & Dunstable Hospital

Luton & Dunstable Hospital identified the need for a fire door replacement programme following a fire door survey conducted by an external company. Consequently, the hospital approached Ventro to...

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Luton & Dunstable Hospital

03 Greatwell Homes

Greatwell Homes

Ventro Group manages Active fire safety assets on behalf of Greatwell Homes for 11 properties within their assisted living portfolio, all of which require diligent maintenance to ensure the safety...

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Greatwell Homes

04 North West Anglia NHS

North West Anglia NHS

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North West Anglia NHS

05 Sovereign Housing

Sovereign Housing

An overview of the work completed with Sovereign Housing.

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Sovereign Housing