Upgrading Door Entry Systems in the Wake of 2G and Copper Network Changes

Across the UK, legacy communication networks are being retired, affecting how door entry systems operate in housing and residential buildings. Both the phase-out of 2G mobile networks and the copper PSTN/ISDN switch-off mean that outdated systems may soon lose connectivity, creating risks to resident safety, security, and building compliance.
Why Are Door Entry Systems Essential?
Door entry systems are a vital part of building safety and resident protection. They ensure secure access to properties, prevent unauthorised entry, and provide reassurance to both tenants and landlords. For housing providers, these systems also play a key role in safeguarding vulnerable residents while meeting regulatory obligations.
Why Are 2G Networks Being Phased Out?
The UK’s major mobile operators are retiring 2G networks to free up spectrum for faster and more reliable technologies such as 4G and 5G. While 2G has served its purpose for decades, it cannot meet today’s demands for speed, security, and connectivity. As a result, devices that rely on 2G, including many legacy door entry systems, will no longer function once the switch off is complete.
When Are 2G Networks Being Switched Off
In the UK, all mobile operators have committed to switching off 2G and 3G networks by 2033 at the latest. The focus right now is on retiring 3G, with most providers aiming to complete this by 2025. For 2G, while there is no single national cut off date yet, operators are beginning to reduce reliance on the technology. O2, for example, plans to move almost all traffic off its 2G network in 2025, while EE has confirmed its 2G services will be retired later this decade. This means housing providers cannot afford to wait until the final switch off in 2033, as the phase out is already underway and door entry systems that still rely on 2G will increasingly face connectivity risks.
The Copper Network Switch-Off
Alongside 2G, the UK is retiring the traditional copper PSTN and ISDN networks, with BT Openreach confirming the complete switch-off by January 31, 2027. This affects landlines, alarm systems, and door entry systems that rely on copper-based connections. Any legacy system dependent on these networks will no longer function after this date, creating a further urgency for housing providers to act.
What Do Housing Providers Need to Do?
Housing providers must act now to review their current door entry systems. Any solutions dependent on 2G should be identified and scheduled for upgrade to 4G enabled alternatives. These modern systems are cloud managed, support remote diagnostics, and provide enhanced safety features that meet both current and future compliance requirements. By upgrading proactively, providers can avoid sudden disruptions and ensure uninterrupted service for residents.
The Benefits of Upgrading to 4G Systems
Upgrading to 4G-enabled door entry systems provides smarter, more efficient solutions. Modern systems offer video verification, mobile device integration, and real-time alerts. They improve resident safety, streamline access control, and reduce reliance on physical keys or fobs, which can be costly and difficult to manage.
Cost Savings and Efficiency
While upgrading may seem like a large investment, modern systems can actually reduce long term costs. Remote management means fewer callouts, less downtime, and quicker problem resolution. Housing providers can also streamline operations by managing multiple properties centrally, saving time for both maintenance teams and residents.
The Risk of Doing Nothing
Failing to upgrade poses serious risks. Once 2G networks are switched off, legacy systems will simply stop working, leaving buildings vulnerable to unauthorised entry and creating potential compliance breaches. This could result in increased safety concerns, resident dissatisfaction, and reputational damage for housing providers who are seen as unprepared.
At Ventro, we are helping clients across the UK transition from legacy systems to robust, compliant, and connected 4G solutions. By taking proactive steps today, housing providers can avoid disruption tomorrow, ensuring both safety and peace of mind for residents.
Ready to Upgrade?
Do not wait until your systems fail. Contact Ventro today to arrange a door entry system review and discover how our 4G/5G enabled solutions can future proof your buildings, enhance resident safety, and keep you compliant.