Chesterfield Borough Council - Passive Fire Project
Industry
Social Housing
Challenge
Chesterfield Borough Council needed to comply with OJEU regulations and enhance fire safety compliance levels while maintaining effective communication with residents to minimise complaints.
Results
With Ventro's intervention, compliance levels increased by 90%, Fire Risk Assessment actions were completed swiftly, and customer complaints decreased by 75%.
Delivered Services
Fire Risk Assessment, Passive Fire Prevention Solutions
Ventro’s experience within the sector, and the transparency in the way that every item identified is captured the whole way through the process, right to the final install photos referring back to the original identifying tag, gave us the peace of mind that everything identified had been addressed.
Housing Asset Management Lead
Chesterfield Borough Council
About Chesterfield Borough Council
Chesterfield Borough Council is a local government authority responsible for providing a range of services to the residents of Chesterfield.The Challenge
Chesterfield Borough Council faced the pressing need to comply with OJEU regulations and enhance their fire safety compliance levels. Additionally, they sought to improve communication with residents to effectively address and reduce complaints related to fire safety measures.
The Solution
Chesterfield Borough Council first identified potential compartmentation issues in early 2019 and sought a comprehensive partner for both surveying and remediation. They found Ventro through the Efficiency East Midlands (EEM) framework, ensuring a thorough and compliant procurement process.
Ventro’s expertise in passive fire prevention solutions proved to be the ideal fit. Their comprehensive approach included initial compartmentation health checks that swiftly confirmed necessary remedial works, particularly in roof spaces. Ventro's solution ensured buildings met stringent compliance standards and significantly enhanced the safety and security of residents. This partnership has since extended to additional projects, showcasing Ventro's versatile service offerings.



The Results
Post-implementation, Chesterfield Borough Council achieved a remarkable 90% improvement in compliance levels. Ventro's efficient execution of Fire Risk Assessment actions also led to a significant 75% decrease in customer complaints. The enhanced security and peace of mind for residents were evident:
"Doors feel 100% more secure, and Ventro have done a fantastic job." - Ash, A Chesterfield Resident.
This systematic approach contributed directly to the Golden Thread of information, providing comprehensive asset data from manufacturing to installation, and supporting Chesterfield's commitment to Building a Safer Future.
